Beth Eden Guest House Access Statement
Beth Eden aims to welcome all people to our guest house and tea rooms, including those with disabilities.
We have experience in serving people with a variety of disabilities, but in order to give the best possible service, we do like to be informed before people arrive. This can be over the phone, via email, or in the notes section when making an online booking. Unfortunately, restrictions within the building prohibit some severely disabled people from staying here and using our facilities.
As a Christian run establishment we believe our general approach to all guests will prove our empathy to all who visit us with regards to their needs be they physical or spiritual. We provide a pastoral minister for most weeks of the main season to cover the spiritual aspect of our service.
Guide dogs and dogs for the disabled are allowed throughout the building, but pets are not permitted.
The premises are staffed 24 hours a day. There is a bell in reception which can be used to summon the owners in an emergency at night. Most of the house has mobile phone reception.
Finding Beth Eden
- Directions to Beth Eden are available.
- A large sign is fixed to the front of the guest house to indicate our position within West Parade on the West Shore.
- Buses stop within 100 metres of the property. Llandudno train station is 1 mile away, taxies are available on the platform. Local taxis know of our whereabouts. If booking in advance we recommend Interlink Taxis (01492 86 00 33).
- There is unrestricted parking on the road outside.
- You can contact us by phone, post or email (contact details below navigation links to your left).
Moving into and around the guest house
- The front door is wide enough for a wheelchair. There are no steps leading up to the front door, and there is a metal plate covering the threshold.
- The inner door is also wide enough for a wheelchair, however it should be noted that our guest bedrooms are not quite big enough to allow wheelchairs to manoeuvre around them. Mobility aids can be used. We therefore suggest that we are most suitable for people with 'limited mobility' who can walk limited distances within a room.
- There is room within the entrance hall to leave a wheelchair, with a convenient electrical power point to charge an electric mobility aid.
- A security lock is fitted to the inner door to reception. A bell is provided to summon assistance if required.
- For those with visual impairment, lights are permanently on to lighten passageways.
- We can arrange for wheelchair hire.
- Porterage service is available to those who require help for any reason.
- The only access to upper floors is via stairs, there is no lift within the premises. There are 18 stairs to the first floor; these are fairly gentle, with a strong banister on a single side. There is a half landing to break the flight.
- Doors to all public rooms on the ground floor are wide enough for a manual wheelchair to pass through. They can be kept open using the automatic door closers. The ground floor has level access throughout.
- We have three ground floor bedrooms:
- One is single en-suite room. The size of the room does not allow a wheelchair to manoeuvre, however there are grab rails in several places in both the bedroom and en-suite. There is a step into the shower.
- One is a single room connecting through to a double room. The double has an en-suite. The spaces around the furniture are not wide enough for a wheelchair. There are grab rails in the en-suite, but not in the bedrooms.
- One is a standard single room with access to the public toilet just outside. Bathroom facilities are up the stairs on the first floor.
- Two of the upstairs bedrooms have grab rails in the en-suite shower rooms, one of these also has a wall-mounted shower seat.
- We have had blind people stay, and they have found certain rooms to be suitable.
- There are two public ground floor toilets, one of which has full disabled access. This has an emergency pull cord in place; however no other facility in the guest house has this feature.
- A raised toilet seat, a frame to go around a toilet or washbasin, and a high seat for use at a washbasin are available.
- The lounge is fitted with a T-loop system to help those who are hearing impaired.
Dining within the guest house and tea room
- The dining room of the guest house is used as The Eden Tea Rooms during the daytime. Staying guests are welcome to use these as well.
- There is a separate entrance for the tea room, which is wheelchair accessible.
- There are also tables outside on grass, which is accessible by a ramp.
- There is sufficient space around the tables for wheelchairs; though prior notice is appreciated if multiple wheelchair users will be using the tea room at the same time to allow tables to be arranged accordingly.
- If guests or customers are unable to read the menu, this can be read to them by the staff.
- Meals can be cut or liquidised if required.
- The ground floor disabled toilet is accessible from the dining/tea room.
- For guest house residents, we provide a fridge which can be used to store medication or special dietary items (some of these can be provided by arrangement).
- Special dietary requirements are catered for whenever possible. Prior booking is recommended for less common dietary requirements, and groups. We always have gluten free options available.